Contact
Reach our training and staffing team for class dates, group bookings and facility coverage.
Contact Lifeguard Training USA by phone at (800) 670-3391 or by email at info@lifeguardtrainingusa.com. Candidates should include a zip code and target certification date. Facilities should include location, pool dimensions and season dates for a staffing quote.
How do I contact Lifeguard Training USA?
Call (800) 670-3391 or email info@lifeguardtrainingusa.com. Candidates should include a zip code and the date they need certification by. Facilities should include location, pool dimensions, opening dates and how many guards are needed.
- Phone: (800) 670-3391
- Email: info@lifeguardtrainingusa.com
- Location: New York, NY, United States
What should candidates include in an enquiry?
Include your zip code, the earliest date you need to hold a certificate, whether you have passed a swim screening before, and whether you want the in person or blended format. That is enough for us to point you at a specific class date.
The date matters more than anything else. Most people contact us because an employer has set a deadline, and class availability tightens sharply in spring. Telling us the deadline first lets us work backwards to a session that actually gets you certified in time.
What should facilities include in a staffing enquiry?
Include the facility type, address, pool dimensions and depth, posted operating hours, season start and end dates, and how many guards you believe you need. If you have a current health department inspection report, that helps us confirm the required staffing minimum.
We quote against real conditions rather than an assumed layout. Sightlines change staffing needs significantly, so a photograph of the deck or a simple sketch is genuinely useful. See Hire a Lifeguard for what the service includes before you write.
How quickly will I get a reply?
We respond to enquiries within one business day. During the spring hiring peak, staffing quotes for large facilities can take two to three business days because we confirm guard availability in your area before committing to numbers.
If your request is urgent, say so in the subject line and call rather than emailing. Season opening deadlines are the one thing we will always reshuffle to accommodate.